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Every call and text you make in CRE Fuel is logged automatically to the contact’s record. You never have to copy notes between apps or wonder if a follow-up happened. This page shows you how to reach a contact by phone or text in under thirty seconds.

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Making a Call

1

Open the contact record

Search for the contact’s name in the top search bar, then click their name to open the record.
2

Click the phone icon

Find the phone icon next to the contact’s number. Click it. CRE Fuel dials the number immediately.
3

Wait for the call to connect

A call panel slides up at the bottom of your screen. You will hear ringing. Talk when the contact picks up. Click End Call when you are finished.
Calls go out showing your own cell number, the one your contacts already know. When they call back, it rings your cell.

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Sending a Text

1

Open the contact record

Search for the contact and click their name to open the record.
2

Click the message icon

Find the message icon next to the contact’s phone number. Click it. A text compose window opens.
3

Type your message

Write your message in the text field. You can use a saved template by clicking Templates and selecting one.
4

Click Send

Click the Send button. The message is delivered and logged to the contact’s activity feed right away.
You can also text from the Conversations tab. Go there when you want to see your full back-and-forth thread with a contact before you reply.